24-Hour Crisis and Support Line
If you are experiencing violence or abuse in your relationship, our crisis counsellors are available to talk 24 hours a day, 7 days a week by phone/text at 519-752-HELP (4357) or through our online chat service. Our staff know that reaching out for help is a difficult first step and we are here to listen to your concerns, help you to create a safety plan, discuss which services would best meet your needs, and support your decisions.
We also provide support to family and friends, however our services are confidential and voluntary so we will not be able to discuss specific client information. We can however provide you with helpful tips and resources on how to be a good support system for your family or friend. To learn more about how to support someone experiencing violence in a relationship, visit our BLOSSOM page.
For more information or to speak to a crisis & support counsellor:
Call/Text 519-752-4357
Online Chat Service click here
Safety Planning
If you have experienced abuse in your relationship, developing a safety plan can be a helpful tool to increase your safety and the safety of your children. A safety plan is a personalized plan of action that can prepare you if your partner becomes violent towards you or your children, whether you are still in the relationship or you have left. Shelter workers can help you to create your own individualized safety plan for you and your children. For more information, visit our Safety Planning page.
For more info on safety planning:
Call/Text 519-752-4357
Online Chat click here
How to Support Someone
When someone you care about is in an abusive relationship, it can be very difficult and confusing to know what you can do to support them. This B.L.O.S.S.O.M. acronym can help you to support a victim/survivor of abuse, especially if they’re not quite ready to leave the relationship. If you need more ideas or support for yourself, you can call Nova Vita and speak with a shelter worker. For more information, visit our BLOSSOM page.
For more info on how to support someone:
Call/Text 519-752-4357
Online Chat click here
*Includes gender-diverse individuals